Paper Title
Improvement Proposal In The Equipment Distribution and Its Maintenance Management To Upgrade The Service Level

Abstract
This research is made with the purpose of generating an improvement proposal to upgrade the service level through the equipment efficiency focused on distribution and maintenance management in a functional maintenance center since a reduction in customer retention was observed, resulting in a 60.09% and equipment efficiency of 80.04%. Through the criticality analysis, the main deficiencies were identified in order to analyze the ideal work plan, a new equipment distribution was proposed and a maintenance program was established. As a result of the performed actions: machines' availability, and maintenance indicators were upgraded; also an increase in the service level of 36% was allowed. Keywords - Plant design, Maintenance Management, Service Level, Equipment Distribution, Reliability-Centered Maintenance.