Process Improvement In Manufacturing Industries: A System Dynamics Perspective
Manufacturing firms worldwide are facing the challenges of increasing their outputs with minimal defect rates
and excellent quality. Both the external and internal customer satisfaction is vital for a firm to win more orders. Lean
manufacturing techniques are increasingly become popular and firms are paying more attention to total quality management
processes. It is very evident that reduced rework can not only save time and money but also improve quality and enhance
timely delivery to the customers. This paper explores the relationship between process improvement and process modelling.
Simulations have been run using System Dynamics methodology and key parameters influencing process improvement have