Paper Title :Training Techniques for Improve Interpersonal Communication Skill on Employees
Author :Ayodya Banu Pitaya, Alfansyah Youlfi, Dzikri Hijriarahmah
Article Citation :Ayodya Banu Pitaya ,Alfansyah Youlfi ,Dzikri Hijriarahmah ,
(2018 ) " Training Techniques for Improve Interpersonal Communication Skill on Employees " ,
International Journal of Management and Applied Science (IJMAS) ,
pp. 37-39,
Volume-4,Issue-5
Abstract : The purpose of this paper is to improve employees’ interpersonal communication skill using assertive training
technique, so the individual can communicate better. Interpersonal communication is a process of sending and receiving
messages by an individual towards another, whether directly or indirectly, by expressing their thought to reduce negative
emotion. Improving interpersonal communication is necessary because every individual that can communicate better would
cause their interlocutors to better understand the messages being communicated. This would necessarily relevant within a
work environment, wherein several employees are being involved. Thus employees as the subject of this research. Within the
assertive training the researchers would explain about the importance of embedding assertive behavior on individuals facing
a certain situation. the data would be gathered using observational method.
Keywords - Assertive Training Technique, Interpersonal Communication, Counselor Guidance.
Type : Research paper
Published : Volume-4,Issue-5
DOIONLINE NO - IJMAS-IRAJ-DOIONLINE-12382
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Copyright: © Institute of Research and Journals
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Published on 2018-07-31 |
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