Paper Title :Constructing the Professional Competence Indicators of Tour Operators
Author :Chin-Wen Liao, Wen-Pi Chan, Tsai-Ku Liao, Ta-Chun Chang, Ru-Jun Ye
Article Citation :Chin-Wen Liao ,Wen-Pi Chan ,Tsai-Ku Liao ,Ta-Chun Chang ,Ru-Jun Ye ,
(2017 ) " Constructing the Professional Competence Indicators of Tour Operators " ,
International Journal of Management and Applied Science (IJMAS) ,
pp. 44-47,
Volume-3,Issue-9
Abstract : Touroperator’s job is extremely trivial and complex. As a result, tour operators’ professional competence has
naturally become an important link in the operation of travel agencies, and professional competence has become one of the
important qualifications required for the job of tour operatorat travel agencies. For this reason, this study conducteda
literature review anda three-round Delphi questionnaire survey to conclude the professional competence indicators
conforming totour operators’ qualifications; consistency test was carried out through descriptive statistical analysis,
Kolmogorov-Smirnov one sample test, and Kruskal-Wallis one-way ANOVA to understand the consistency between the
importance of indicators and opinions conveyed by Delphi techniquepanelists and the consistency among experts’ opinions
in each panel. Professional competence indicators constructed in this study wereclassied into 3 dimensions, 10 items, and 69
connotations.
Keywords - Travel Agency, Tour Operator, Professional Competence, Competence Indicator Construction
Type : Research paper
Published : Volume-3,Issue-9
DOIONLINE NO - IJMAS-IRAJ-DOIONLINE-9283
View Here
Copyright: © Institute of Research and Journals
|
|
| |
|
PDF |
| |
Viewed - 50 |
| |
Published on 2017-11-23 |
|